MICKAGEAR — WEBSITE TERMS & CONDITIONS

Last updated: 09/10/26

These Website Terms & Conditions (“Terms”) apply to your use of the Mickagear website and to purchases made through the website.

In these Terms, “Mickagear”, “we”, “us” and “our” refers to the business operating the Mickagear website, ABN 28 418 790 935.

By using our website or purchasing products from us, you agree to these Terms, subject to any rights you have under applicable law.

These Terms are governed by Australian law. Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law (ACL) or any other applicable law.

1. About Mickagear

Mickagear sells roof-top tents, camping equipment, ladders, mounting equipment, accessories and related products.

We aim to provide accurate product information, specifications, photographs and safety information. However, product specifications, colours, designs, dimensions and features may change from time to time where permitted by the manufacturer and applicable law.

Where a product is manufactured or supplied by a third party, the manufacturer’s instructions, specifications, warnings and recommendations also apply.

2. Using Our Website

You agree to use this website lawfully and not to:

• interfere with the operation or security of the website;
• attempt to gain unauthorised access to our systems or accounts;
• introduce malicious software or code;
• misuse another person’s account or personal information;
• copy or reproduce our website content without permission, except where permitted by law; or
• use the website for fraudulent, unlawful or misleading purposes.

We may suspend or restrict access to the website where reasonably necessary for security, maintenance or operational reasons, subject to applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, photographs, specifications and other information displayed on our website are accurate.

However, manufacturers may change products, specifications, packaging or designs from time to time.

Minor differences in colour, finish, appearance or packaging may occur between website images and the physical product.

Where dimensions, weights, load ratings or technical specifications are important to your purchase, you should check the manufacturer’s current specifications and contact us before ordering if you require clarification.

You are responsible for determining whether a product is suitable for your intended application, vehicle, roof-rack system, equipment and circumstances, subject always to any representations or guarantees made by us and your rights under the ACL.

4. Pricing

All prices are displayed in Australian dollars unless stated otherwise.

We take reasonable care to ensure that prices and product listings are accurate. If an obvious pricing, typographical or listing error occurs, we may contact you to explain the error and discuss the available options before fulfilling the order.

Where an order cannot lawfully or reasonably be fulfilled as placed, we will address the issue in accordance with applicable law. If you have paid for a product that we cannot supply, we will provide the remedy required by law.

Nothing in this section affects your rights under Australian Consumer Law.

5. Orders

Placing an order through our website constitutes an offer to purchase the products selected. An automated order confirmation may acknowledge receipt of your order without necessarily confirming acceptance.

An order is subject to product availability and successful payment processing. We will communicate with you if further action is required to fulfil the order.

We may contact you if:

• a product is unavailable;
• there is an obvious pricing or listing error;
• we require additional information to fulfil the order;
• there is a problem with payment;
• delivery cannot reasonably be completed to the nominated address; or
• we reasonably believe an order has been placed fraudulently.

If we cannot supply a product that you have paid for, we will provide the remedy required by applicable law.

6. ROOF-TOP TENT, LADDER & EQUIPMENT SAFETY

6.1 Read the Instructions

Roof-top tents, ladders, mounting systems and associated equipment can involve significant height, weight and physical safety risks if they are installed or used incorrectly.

You must read and follow all manufacturer instructions, warnings and safety information before installing or using any product.

If you are unsure about installation or safe use, you should obtain assistance from a suitably qualified or experienced person.

6.2 Vehicle and Roof-Rack Suitability

Before purchasing or installing a roof-top tent or related equipment, you should ensure that:

• your vehicle is suitable for the product;
• your roof-rack or mounting system is suitable for the product;
• the applicable dynamic and static load ratings are not exceeded;
• mounting points and hardware are compatible;
• the manufacturer’s requirements are followed; and
• installation does not compromise the safe operation of your vehicle.

Vehicle manufacturers and roof-rack manufacturers may specify different load limits for driving and stationary use.

Do not assume that the maximum static load is the same as the maximum dynamic load.

If you are uncertain about compatibility or load limits, contact the relevant vehicle, roof-rack or product manufacturer or obtain appropriate professional advice before installation.

6.3 Installation

Products must be installed in accordance with the manufacturer’s instructions.

You should ensure that:

• mounting hardware is correctly fitted;
• all fasteners are tightened as specified by the manufacturer;
• mounting systems are properly secured;
• the product is correctly positioned;
• the installation is checked before use;
• the installation remains secure during use; and
• the product is periodically inspected in accordance with the manufacturer’s recommendations.

If a product is damaged, loose, incorrectly installed or otherwise appears unsafe, do not use it until the issue has been properly assessed and rectified.

7. Ladder Safety

Ladders supplied with or used in connection with roof-top tents must be used only in accordance with the manufacturer’s instructions and rated capacity.

Before climbing a ladder, you should ensure that:

• the ladder is correctly attached or positioned;
• the ladder is fully deployed where required;
• the ladder is stable and properly supported;
• the vehicle and tent are positioned on suitable ground;
• the ladder and its attachment points are free from visible damage;
• the applicable weight rating is not exceeded; and
• children are supervised where appropriate.

Do not:

• climb a damaged or unstable ladder;
• exceed the manufacturer’s weight rating;
• jump onto or off the ladder;
• use the ladder for purposes for which it was not designed;
• modify the ladder without appropriate manufacturer approval; or
• use the ladder where environmental conditions make doing so unsafe.

8. Weather and Environmental Conditions

Roof-top tents and camping equipment must be used with consideration for weather and environmental conditions.

Strong winds, storms, lightning, flooding, unstable ground, extreme weather and other environmental conditions may create hazards.

You are responsible for assessing conditions before and during use and for following the manufacturer’s recommendations.

If conditions become unsafe, discontinue use and take appropriate action to protect people and property.

9. Children

Roof-top tents, ladders and elevated camping equipment can present particular risks to children.

Children must be appropriately supervised and must not be permitted to use equipment contrary to the manufacturer’s instructions or applicable safety warnings.

10. Modifications and Alterations

Unauthorised modifications, drilling, cutting or other alterations to a product may affect its structural integrity, safety, warranty or intended operation.

You should not modify a product unless the manufacturer expressly permits the modification or appropriate professional advice confirms that it is safe and suitable.

Nothing in this section excludes any rights or remedies available under Australian Consumer Law.

11. Customer Responsibility for Safe Use

You acknowledge that camping equipment, roof-top tents, ladders and vehicle-mounted equipment must be used responsibly and in accordance with applicable instructions and safety requirements.

You are responsible for:

• reading product instructions;
• following safety warnings;
• using products only for their intended purpose;
• ensuring correct installation;
• checking equipment before use;
• observing applicable weight and load limits;
• using appropriate judgement in changing conditions; and
• stopping use where equipment appears damaged, defective or unsafe.

Nothing in this section limits any rights you have under the ACL.

12. Limitation of Liability

To the maximum extent permitted by law, Mickagear is not responsible for loss or damage to the extent it results from:

• misuse of a product;
• use contrary to manufacturer instructions;
• incorrect installation;
• installation by an unqualified or unsuitable person where professional installation was reasonably required;
• exceeding specified load or weight limits;
• unauthorised modification;
• continued use of equipment that is damaged or unsafe after the customer becomes aware, or ought reasonably to become aware, of the issue;
• use outside the product’s intended purpose; or
• failure to follow applicable safety warnings or instructions.

This section does not exclude or limit liability for a failure, defect, act or omission for which Mickagear is legally responsible.

Nothing in these Terms excludes, restricts or modifies any liability, consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Where the law permits a limitation of liability, our liability will be limited only to the extent permitted by law.

13. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms affects those rights.

14. Third-Party Manufacturers and Suppliers

Some products sold through Mickagear are manufactured or supplied by third parties.

Manufacturer warranties, instructions and specifications may apply in addition to your rights against Mickagear under Australian law.

Where appropriate, we may assist you in communicating with the manufacturer or supplier, but you retain your legal rights against us as the seller.

15. Intellectual Property

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, product descriptions and other materials, is owned by or licensed to Mickagear.

You must not reproduce, modify, distribute, publish or commercially exploit our content without permission, except where permitted by law.

16. Reviews and User Content

If you submit a product review, photograph, comment or other content to Mickagear, you must ensure that you have the right to provide that content and that it does not:

• infringe another person’s rights;
• contain unlawful or defamatory material;
• contain malicious code;
• contain another person’s personal information without appropriate permission; or
• make misleading claims.

We may moderate or remove content that breaches these requirements or is otherwise inappropriate, subject to applicable law.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, manufacturers, payment providers, shipping providers or other services.

We are not responsible for the content, availability, security or privacy practices of third-party websites that we do not control.

Your use of those services may be subject to their own terms and policies.

18. Website Availability and Errors

We do not guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend the website for maintenance, security, updates or other operational reasons.

We will take reasonable steps to correct errors when identified.

Nothing in this section affects any rights you may have under applicable law.

19. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We may collect and use your information for purposes including processing orders, payment, delivery, customer service, warranty and returns administration, fraud prevention and other purposes described in our Privacy Policy.

For further information about how we handle personal information, please read the Privacy Policy published on our website.

20. Changes to These Terms

We may update these Terms from time to time.

The Terms applying to an order will generally be those in effect when the order is accepted, subject to any rights or obligations imposed by law.

Changes to these Terms will be published on our website. Updates will not remove rights or remedies that have already accrued under applicable law.

21. Governing Law

These Terms are governed by the laws of Victoria, Australia, subject to the application of any mandatory laws that cannot lawfully be excluded.

Any dispute will be dealt with in accordance with applicable Australian law.

22. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be read down or severed to the extent necessary, and the remaining provisions will continue to operate to the extent permitted by law.

23. Contact

If you have questions about these Terms, product safety, installation, returns or your order, please contact:

Mickagear
ABN: 28 418 790 935
Business address: Suite 1208/530 Little Collins Street, Melbourne, VIC 3000, Australia
Email: admin@mickagear.com
Phone: 0432 941 622