Effective Date: 24 June 2025
At MickaGear, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.mickagear.com.au or interact with us via email, social media, or other digital platforms.
Who We Are
Our website address is: https://mickagear.com. We are an Australian business selling rooftop tents, awnings, fridges, and other outdoor adventure gear.
What Personal Data We Collect and Why
Comments & Forms
When visitors leave comments or use contact/order forms, we collect the data shown in the form (e.g. name, email, message), along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (called a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
Orders and Enquiries
If you purchase a product or submit a pre-order/enquiry, we collect your:
- Name
- Email address
- Delivery address (if applicable)
- Contact phone number
- Payment method (e.g. confirmation of bank transfer or PayID — we do not store credit card information)
- This information is used for processing and fulfilling your order and for communicating with you.
Media Uploads
If you upload images (e.g. product reviews, testimonials), avoid uploading images with embedded location data (EXIF GPS) — visitors to the website can download and extract that data.
Cookies
We use cookies to:
Remember your preferences and login details
Provide a smoother user experience
Analyse traffic and usage data
Support login functionality (if available)
You may opt-out of cookies through your browser settings, but this may impact website functionality.
Embedded Content from Other Websites
Articles and pages may include embedded content (e.g. YouTube videos, Instagram posts, etc.). These third-party sites may collect data, use cookies, and track your interaction with their content, just as if you were visiting their site directly.
Who We Share Your Data With
We only share personal data when necessary, such as:
With shipping partners to deliver orders
With IT or website maintenance providers
With third-party spam and fraud prevention services
To comply with Australian legal requirements if necessary
We do not sell or rent your personal information to third parties.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely.
For registered users (if any), we store the personal information provided in your profile. You can view, edit, or delete your information at any time (except your username). Website administrators may also view and edit this data.
What Rights You Have Over Your Data
You have the right to:
Access and request a copy of the personal data we hold about you
Request that we correct or delete your data
Withdraw consent at any time
Lodge a complaint with a privacy regulator if you believe your data has been mishandled
To make a request, please contact us at info@mickagear.com.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through an automated spam detection service.
How We Protect Your Data
We implement security measures such as:
SSL (secure socket layer) encryption
Secure access controls for admin and backend systems
Routine malware scans and updates
However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute protection.
Contact Us
For any privacy-related concerns, you can contact:
MickaGear
Email: support@mickagear.com
Website: www.mickagear.com.au